Friday, June 23, 2017

Keys to Succesful Communication in Dementia Care

Dementia Changes People

Your loved one or resident is changing.  Your once gregarious, “life of the party” spouse is now reticent and restrained.  Your college educated, thoughtful father is now forgetful and impulsive.  And – perhaps the hardest situation of all – your once gentle and caring mother has begun to angrily lash out at caregivers, friends, and even family.  The manner in which you once communicated with these individuals is no longer effective.  Comprehensive dementia care must consist of a new, inclusive way to share information with those individuals with Alzheimer’s and other memory affective disorders.

It’s Important To Stay Positive

One of the basic tenets of interacting with people with dementia is to stay positive.  This can be hard!  Your resident or loved one may feel anxious or unsure of themselves or their surroundings.  However, it is important that you stay calm and be as reassuring as you can.  One way of doing this is to have a handful of topics at the ready that you know the individual finds to be soothing.  Talking about a favorite vacation, a beloved pet, or a special collection can help keep the conversation low key and pleasant for everyone.  Remember, touchpoints for this person are likely founded on events from their past, so knowing these details can be especially helpful.

KISS = Keep It Simple!

Persons with dementia are easily distracted – a blaring television or radio, loud noises from the hallway or another room, even traffic outside can often derail a conversation.  Whenever possible, limit as many of these distractions as you can.  Try to interact in as quiet an environment as possible.  Speak slowly and clearly.  Use your resident or loved one’s name often.  When you talk, keep your voice level and do not yell or shout.  Use specific place and people names to ground the conversation and help keep the focus on the topic at hand.  

The Five Senses Approach

When communicating with a person with dementia, it can help to have non-verbal props to assist you.  Personal items, pictures, or photographs can be shown to the individual to refresh memories.  A special playlist comprised of a favorite musician or a preferred musical genre can help you break through the communication barrier.   The use of a therapy animal (real or mechanical) appeals to the need to touch or stroke an object.  Even the sense of smell can be extremely evocative!  A favorite perfume or aftershave, or even a fragrant bouquet, can revive long-lost stories and act as a great conversation starter.

Building a Dementia Care Tool Kit

An effective dementia care plan should include a wide variety of tools.  Activities can help your resident or loved one to enjoy doing or talking about things from their past that continue to give them joy.  Look for opportunities for the individual to be of assistance – tasks such as sweeping or vacuuming can make them still feel useful and give them purpose.  Tending to a garden can be relaxing and fulfill a desire to be out-of-doors.  Using prompting memory cards or creating an autobiography can create a sense of personal accomplishment, while also crafting a legacy to share with friends, family, and caregivers.  


Be patient with your resident or loved one, and use your “listening ears.”  Give them time to form an answer.  Accept their responses and do not try to correct them or convince them that they are wrong.  Facts and figures may be confused or jumbled in their mind, and focusing on who is “right” can be upsetting.  To truly be successful when caring for a person with dementia, you must dig in and discover what is most meaningful to the individual.  When you know the person deeply, genuine and meaningful conversation results, supporting the individual’s care and well-being in a nurturing, holistic way.  Remember to relax and enjoy your conversation.  It should be a pleasurable experience for both of you – and that’s a true win-win for everyone involved! 

To learn more about all of the dementia care products 
offered by LifeBio, please visit us online here, email us, or call 1-937-303-4576

Friday, June 16, 2017

Front Porch Leads the Pack in Innovation!


For over a decade, has helped tens of thousands of people tell their life stories using our online platform, which guides the user through a series of biographical questions, then allows the individual to create his or her very own book.  In addition to serving the consumer, however, it has been the great privilege of LifeBio to assist senior living communities across the nation capture and preserve the biographical information of their residents, which staff and volunteers can use to focus their person-centered care plans to meet the unique needs of each individual.  


Recently, LifeBio received some feedback from Front Porch ( explaining how they used the LifeBio tool kit in an entirely new and innovative way!  Project Specialist Julie Santos from the Front Porch Center for Innovation and Wellbeing (FPCIW) shared the following:

Today we had our employee appreciation event. As a nice touch, we incorporated LifeBio Story Cards around the table to enable some engaging conversations we normally would not have with our colleagues. At our table, for example, we had conversations about vacations. Following that we had a question about gardening, and we stuck with that topic for a while. 

Then, the conversation turned around when someone talked about how her neighborhood growing up used to be an olive grove. I also heard feedback from another table. They had conversations about their favorite memories of their siblings. There was plenty of chatter in the room!


Julie also shared these beautiful photos from the day’s events, and the attention to detail that was put into making the occasion extra special for everyone involved is evident:


What a wonderful and creative way to get to know the people you work with!  After all, you SHARE over forty hours per week with these folks.  Shouldn’t you get to know them? applauds the network of Front Porch communities for thinking outside the box – and for deeply sharing not just with their residents, but with one another, too! 


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